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Shipping Note

We Ship with a USPS Tracking number for your peace of mind.

Shipping times are dependent on your location.

We will send you an email confirmation once your order has shipped.

*If for some unknown reason you do not receive your confirmation email or tracking number – Please don’t panic! Just shoot us through an email at support@hello.com and we'll make sure you receive it! 

  • All in stock items will ship out within 2-5 business days from when the order was placed.
  • US orders typically take about 15-25 business days after processing to be delivered. However please note that this is only an estimate, not an absolute delivery date.  Things like weather, holiday season, customs issues, logistics holdups, and more can cause delays that are out of our control.
  • International orders typically take about 25-50 business days after order processing to be delivered. However please note that this is only an estimate, not an absolute delivery date.  Things like weather, holiday season, customs issues, logistics holdups, and more can cause delays that are out of our control.

Smile guarantee

If your items are not PERFECT in every way, we will make it right.

Your HAPPINESS is our goal, so if you have questions just contact our support team. We are here to make your purchase an enjoyable, happy and stress free experience.

24/7 Dedicated Support

We value our customers and want to make your purchase a happy one.

Our Dedicated VIP Support Team can be reached at support@hello-moa.com for any questions you have pre or post purchase.

Fast shipping

We ask you allow 2-4 weeks for shipping for the US and an extra week Internationally. 

If you are worried or concerned while waiting for your delivery feel free to contact our VIP Support Team and they can assist.